How We Work?

When planning private holidays everyone wants the perfect one. Holidays that are unique, where they can create once in a lifetime experiences. There’s so much information available online that it is very easy to get overwhelmed and it may take you a long time to actually get the information you need. We are here to assist you during the holiday planning process. We will work hard to deliver the service you deserve without you wasting your precious time online looking up all sorts of information. You can contact us through email, our website or give us a call. Unlike other travel agencies, we come to you! Our representatives will visit you at your office or at home or at your local café or any other place you are comfortable with.

We custom design itineraries to fit your specific needs. We use advanced technology and our years of experience to perfectly match trips based on your preferences to give you the perfect customized holiday. We believe a luxury holiday isn’t about how much you spend but about experiencing what others can’t. We guarantee to create once in a lifetime experiences. We recommend destinations that we have traveled to. We invest our time and money to travel to them to get contacts to ensure you have a wonderful trip. Even if we might not have the answer to some of your questions, we have a network of specialists who defiantly will.

We provide all-inclusive packages. We can help you plan the following:

  • Cruises
  • Family holidays
  • City breaks
  • Private escapes
  • Safaris
  • Beach holidays

If you don’t want to stay at a hotel we can even arrange luxurious private villas for you!

We will let you choose your dedicated agent from YourTravelSecretary, once appointed the agent will be responsible for assisting you during the trip planning process, customizing it from the beginning to the end, making it super easy for you and ensuring everything is according to your budget and taste. Our travel secretaries are very competent and will be happy to answer any questions you may have. They will ensure the best possible travel arrangements. They will give you the necessary information regarding visas, the documents you should take with you, the appropriate dress you should wear in case you are traveling to conservative countries, what you need to watch out for or about any unpleasant situation you may encounter during your stay. YourTravelSecretary will also have knowledge of the “terms and conditions” that many people tend to ignore, not knowing these might get you into trouble. YourTravelSecretary will also be responsible for arranging hotel and flight bookings. The Travel Secretary will also help you with selecting the right travel insurance. If you or one of your family members get admitted to a hospital during the holiday it may get troublesome. Many countries will take your passport and expect you to pay for the treatment before being discharged. With travel insurance, you can travel with peace of mind. Since we have contacts with airlines and hotels we can help you save a lot of money and even get you upgrades.

YourTravelSecretary will go through several itineraries until you find the perfect one that will make you happy and satisfied. You can contact us anytime during the planning phase or after it through calls, emails or even WhatsApp. We will continue contacting you during your trip to ensure that you and your family are having fun and will continue contacting you till you are safe home. In case something goes wrong during the trip we will do whatever we can to get your vacation back on track.